Shipping
Last updated: May 2026
We want your Lumei order to arrive quickly, safely, and exactly as expected. Here's everything you need to know about how we ship.
Free Shipping
We offer free standard shipping on all orders over $75 within the contiguous United States. Free shipping is also included on all subscription orders, regardless of order value.
Shipping Rates
| Order Value | Shipping Cost | Estimated Delivery |
|---|---|---|
| Under $75 | Calculated at checkout | 3–7 business days |
| $75 and over | Free | 3–7 business days |
| All subscriptions | Free | 3–7 business days |
Processing Time
Orders are processed within 1–2 business days of being placed. Orders placed on weekends or public holidays will begin processing the next business day. During high-volume periods, processing may take an additional 1–2 business days.
Once your order ships, you'll receive a confirmation email with your tracking number.
Delivery Estimates
Estimated delivery times are 3–7 business days from the date your order ships. These are estimates, not guarantees. Actual delivery times may vary depending on your location and carrier volume. Business days do not include weekends or public holidays.
Order Tracking
Once your order ships, you'll receive an email with a tracking link. You can also log into your account at any time to check your order status.
Where We Ship
We currently ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, US territories, or internationally. We're working on expanding — stay tuned.
Subscription Shipping
All subscription orders ship free, every time. Your order ships automatically on your billing date. You can manage your shipping address, skip a delivery, or pause your subscription at any time through your account portal — just make sure changes are submitted before your next billing date.
Questions?
We typically respond within 24 hours.
hello@lumeiwellness.com