Privacy Policy
Last updated: May 2026
Lumei ("we," "our," or "us") is operated by CreativelyLinda Ventures LLC, based in Nevada. We are committed to protecting your privacy and being transparent about how we collect and use your information.
Information We Collect
We collect information you provide directly when you place an order, create an account, or contact us — including your name, email address, shipping address, and payment information. We also automatically collect certain browsing data such as your IP address, browser type, device information, and pages visited.
If you subscribe to our email list, we collect your email address and any preferences you share with us.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your orders, account, and subscriptions
- To send marketing emails (with your consent — you can opt out at any time)
- To improve our website, products, and customer experience
- To run targeted advertising on platforms like Meta (Facebook and Instagram)
- To prevent fraud and ensure security
Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate our business, including:
- Shopify — e-commerce platform and order management
- Klaviyo — email marketing
- Meta (Facebook/Instagram) — advertising and analytics
- Shipping carriers — to fulfill and deliver your orders
- Payment processors — to securely handle transactions
We may also disclose your information as required by law or to protect our legal rights.
Cookies & Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and deliver relevant advertising. This includes the Meta Pixel, which helps us measure the effectiveness of our ads.
You can manage cookie preferences in your browser settings. Disabling cookies may affect some features of our website.
Email Marketing & Opting Out
If you have subscribed to our marketing emails, you can opt out at any time by clicking the "unsubscribe" link at the bottom of any email, or by emailing us at hello@lumeiwellness.com. Please allow up to 10 business days for your request to be processed. You may still receive transactional emails about your orders after opting out of marketing.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes.
Information Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our products and website are not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Your Rights — California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
Your Rights — All Customers
Regardless of your location, you may request access to, correction of, or deletion of your personal data at any time by contacting us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
Creatively Linda Ventures LLC
hello@lumeiwellness.com